Shipping Policy
We process all orders in the following 1-2 weeks, Monday through Friday, excluding holidays. Orders received on weekends and holidays will be processed the following business day within 1-2 weeks. Orders are processed from Palma de Mallorca, Spain. Your shipment will be sent in the in the next 7 business days.
Availability of products may vary and cannot be guaranteed, since the artist only carries a very limited amount, in most cases only one piece per each artwork.
If you have ordered an artwork that is not available or is delayed, we will notify you via email or telephone.
We ship worldwide. Shipping time may vary depending on the carrier you have chosen; under normal circumstances you should receive your shipment in a couple of days
You will receive a confirmation email when the order has been placed and a second email notifying when the order was shipped. Please note that our shipments are insured.
Portugal and EU residents will pay VAT on their purchases, VAT is included in the prices we display.
If your order is being delivered outside of EU, please note it may be subject to additional charges, taxes, or customs duties in the destination country. Any charges are to be paid by the customer and we do not held responsible for any delays that may occur as a result of customs clearance. We would advise you to check with your local territory on any possible charges prior to placing your order.
For international orders, additional fees may be charged by the companies that provide services for us such as the shipment carrier you choose.
All artworks will be safely packed, according to the best practices.
Any further inquiries on shipping should be directed to info@artdrei.art
Thank you very much for using our services.